What is the outcome for students upon completing the program?
Mercy College’s MA program touts an impressive 100% pass rate1 among graduates for the Certified Medical Assistant (AAMA) exam.
What is the return on investment for healthcare organizations?
According to a study by Jessica L. Friedman and Dana Neutze published in “The Journal of the American Board of Family Medicine” in May 2020, the MA turnover rate during 2017 was 59% and the per-MA cost of turnover was $14,200. Our partners have seen great success with creating positions for “student MAs.” This means students work in the health system throughout the entirety of the program instead of just during their clinicals or after having earned their certification. They are learning the profession in the context of that health system, resulting in reduced onboarding and orientation time after graduation. It also reduces employee turnover significantly, especially when tuition reimbursement is tied to a work commitment.
Does online learning offer credible training for the students?
It’s truly immersive and practice-based learning. We employ medical office simulation software so learners can practice the exact tasks they will do on the job in a safe environment. Additionally, we have strategies in place to build a social learning community throughout the program.
Is the program all online or in person?
The medical assistant program is 100% online instruction through our MercyPLUS platform, however there are two in-person skills labs that must be completed in order to graduate.